Tata Passenger Electric Mobility Limited (henceforth referred as “TPEML”) is committed to protecting your privacy and security of your personal data. The protection of your privacy and personal data is an important concern to which we pay special attention in our business processes. We process your personal data, provided by you voluntarily during visits to our website, in accordance with the applicable law of the country where our website is maintained.
1. Personal data that we collect
Personal data refers to data that lets TPEML know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, age, gender, mailing address, telephone number and e-mail address). We collect your personal data which you provide us, inter alia, in scenarios such as- (i) in response to a survey; (ii) in case you register for events; (iii) when registering for personalised services; or (iv) requesting information about our product or use of our services or request for customer support etc. We may ask you to provide your personal data relevant for the scenarios such as your name, address, zip code, phone number, email address and collect your IP address, location data, information about your device, etc. Not all of the personal data TPEML holds about you, will always come directly from you. It may, for example, come from your employer or other organizations to which you belong or through our retail network and preferred partners. However, TPEML collects personal data about you when you interact with this site and/or utilize products or services offered on this site. For example:
Community Discussion Boards
TPEML websites may contain links to other websites. TPEML shall not be responsible for the privacy or the content of such websites even if:
2. How we use your personal data
We can only use your personal data if we have a proper reason for doing so. We will use your personal data, inter alia, for one or more of these reasons:
We endeavour to collect only such data/information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the data/information you provide is accurate, complete and current.
By giving your contact details on our website, mobile application or any other mode, you agree to receive communication from TPEML or any of its associate/ affiliate over email, SMS, phone call and/ or WhatsApp.
TPEML reserve the right, in its sole discretion, to terminate your access to whole or any part of TPEML website and the related services or any portion thereof at any time without notice.
3. When we share personal data
TPEML shares or discloses personal data when necessary to provide services or conduct our business operations. If TPEML intends to transfer your personal data outside, TPEML shall take steps to ensure that your privacy rights continue to be protected and shall ensure that adequate safeguards are in place. We do not collect any special categories of personal data about you through our website (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
TPEML may disclose or share information about you to unaffiliated third-party customers of TPEML including but not limited to the entities mentioned below for the purpose of providing you products, services and offers of TPEML, its affiliates or Tata Group companies. For example:-
4. Where we store and process personal data
In some cases such as to provide the product or service you have requested, we may need to disclose or transfer your personal data within TPEML or to third parties if required. When we transfer personal data/information to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal data/information protect it.
5. How we secure personal data
TPEML uses appropriate technologies and procedures to protect your personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. For example,
We do not provide services directly to children or proactively collect their personal information. Parents or guardians may authorize children to use our website provided they assume all responsibility and legal liability for the conduct of such child including, without limitation, monitoring the child’s access and use of the TPEML site.
If TPEML learns that personal data of a child has been collected without verifiable parental consent, then TPEML may take the appropriate steps to delete such information. However, if you discover your child has submitted his/ her data to TPEML, you may request to have such data deleted from TPEML’s database by sending an e-mail request. Upon receiving the request, TPEML shall ensure to delete such information from its database.
8. Your rights and your personal data
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal data/information.
In such cases, we will need you to respond with proof of your identity before you can exercise these rights.
9. How long do we keep your personal data?
We retain personal data/information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, TPEML takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.
11. Protection of the Data Provided
TPEML may disclose your personal data in good faith or whenever necessary to comply with a legal obligation or if disclosure was required by any law or by order of any competent court or statutory authority, to protect and defend the legal rights or intellectual property rights of TPEML.
12. Your Obligations
13. Governing Law and Jurisdiction
14. Questions/ Contact Information
PLEASE READ THIS LEGAL NOTICE CAREFULLY BEFORE USING THIS WEBSITE. IT REGULATES YOUR USE OF THE WEBSITE AND ALL MATERIAL WITHIN IT.
This website (excluding any sites that are linked to it) is managed by Tata Passenger Electric Mobility Limited, a company that has its registered office at Bombay House and its sales headquarters at 4th floor, Ahura Centre, Mahakali Caves Rd, Shanti Nagar, Andheri East, Mumbai - 400 093.
This website is designed only for persons located in India and all information regarding products, services and promotions are only applicable to India.
By accessing the website, you accept that you are bound by this legal notice. If you are not willing to abide by this legal notice, do not use this website. Other websites of Tata Motors Ltd may contain different terms and conditions and you should read those separately.
This website belongs to Tata Passenger Electric Mobility Limited and Tata Passenger Electric Mobility Limited may, in its sole discretion and at any time, modify or discontinue this website or specific portions of it.
Agreement to be Binding
To the extent that such is permitted by law, Tata Passenger Electric Mobility Limited including its affiliated companies, its managers and employees - hereby exclude all liability for any damage whatsoever, caused directly and/or indirectly in any way by and/or resulting from your use of the website including - but not limited to damages caused by and/or resulting in any way from:
- actions performed by you that could have been prompted by the information published on the website;
- the impossibility of using the website; and
- the fact that certain information on the website is incorrect, incomplete or not up to date.
The limitations mentioned in the preceding paragraph shall not apply if and insofar as the damage, death or personal or injury is the result of intentional acts or omissions or gross negligence by Tata Passenger Electric Mobility Limited including its affiliated companies and its managers.
Use of Site Materials
Tata Passenger Electric Mobility Limited owns the copyright for all of the material on the website or has a valid right from a third party to use material on the web site. Tata Passenger Electric Mobility Limited also owns or has a valid right to use all trademarks, service marks, and trade names used on this web site. No part of the website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright, trademark and other proprietary notices on the materials. Any modification of the materials or use of the materials for any other purpose is a violation of Tata Passenger Electric Mobility Limited’s copyright and other proprietary rights. The use of any such material on any other website or computer network without Tata Passenger Electric Mobility Limited’s written consent is strictly prohibited. Your use of the trademarks, service marks and trade names on this website in any manner other than as authorized in these terms and conditions, or as authorized in writing by Tata Passenger Electric Mobility Limited, is strictly prohibited.
If you download software from this website, the software and all files, images and data relating to the software will be licensed to you by Tata Passenger Electric Mobility Limited. You do not own the downloaded software, and Tata Passenger Electric Mobility Limited does not transfer ownership of the software to you. Tata Passenger Electric Mobility Limited retains full ownership of and title to the downloaded software and all intellectual property rights related to the software. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-perceivable form.
Geographic Scope of Site
Tata Passenger Electric Mobility Limited controls and operates this website from India . Unless otherwise specified on or by this web site, this website is intended to promote only those Tata Passenger Electric Mobility Limited products that are sold by Tata Passenger Electric Mobility Limited in India and its territories, and Tata Passenger Electric Mobility Limited makes no representation that materials in this website or the products described thereby are appropriate or available for use in other locations. All visitors to this website are responsible for compliance with all Indian laws applicable to them with respect to the content and operation of this web site.
Links to Other Sites
For your convenience and enjoyment, this website may provide links to other web sites on the World Wide Web that are not operated by Tata Passenger Electric Mobility Limited. These links do not mean that Tata Passenger Electric Mobility Limited endorses, approves or sponsors any information available at the linked site or any products that may be sold there, nor is Tata Passenger Electric Mobility Limited liable for any damage that might result from your use of such information or products.
By submitting any information or materials to us you agree that we may use that information and materials as we wish, free of charge, and that our use will not infringe any other person’s rights.
In any parts of this website which contain information posted by other users of the website, we do not control the information posted or have any obligation to monitor such information and we do not accept any responsibility or liability for such information. We reserve the right to edit or remove any such information from this website without notice at any time at our complete discretion.
Personal details, such as your name and e-mail address, provided to us through this website will only be used in accordance with our privacy statement. Please read this carefully before providing any information to us.
Contents of the Website – Disclaimer
The materials in this website (including any graphics, software, recommendations or other materials) and any materials made available through this website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Tata Passenger Electric Mobility Limited disclaims all warranties, express or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Tata Passenger Electric Mobility Limited does not warrant or make any representations regarding the use or the results of the use of the materials in this website in terms of their correctness, accuracy, reliability, or otherwise. The materials in this website could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of developments occurring after their respective dates. Tata Passenger Electric Mobility Limited undertakes no obligation to verify or maintain the currency of such information.
Certain links in this website may link you to other sites on the worldwide web. The linked sites may not be under the control of Tata Passenger Electric Mobility Limited and Tata Passenger Electric Mobility Limited is in any event not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Tata Passenger Electric Mobility Limited is not responsible for webcasting or any other form of transmission received from any linked site. Tata Passenger Electric Mobility Limited is providing these links to you only as a convenience, and the inclusion of any link does not imply a referral by Tata Passenger Electric Mobility Limited to, or an endorsement by Tata Passenger Electric Mobility Limited of, the linked site or any products or services which may be offered there.
Operation of the Website - Disclaimer
Tata Passenger Electric Mobility Limited endeavors to maintain this website and its operation, but is not, and cannot be, responsible for the results of any defects that may exist in the website or its operation. As to the operation of the web site, Tata Passenger Electric Mobility Limited expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement. Tata Passenger Electric Mobility Limited makes no warranty that (i) the operation of the website will meet the user's requirements; (ii) access to the website will be uninterrupted, timely, secure, free of viruses, worms, trojan horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the website will be accurate or reliable; or (iv) defects will be corrected. You (and not Tata Passenger Electric Mobility Limited) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting this web site.
Limitation of Liability
Under no circumstances shall Tata Passenger Electric Mobility Limited be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result from the use of, or the inability to use, the website or any materials in this site, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the website or information available in the web site. Tata Passenger Electric Mobility Limited shall not be liable even if Tata Passenger Electric Mobility Limited or a Tata Passenger Electric Mobility Limited authorized representative has been advised of the possibility of such damages. These include but are not limited to damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure or computer virus, worm, trojan horse or other harmful component.
Limitations as to Paragraphs 10, 11 and 12
Applicable law may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations or exclusions may not apply to you. However, in no event shall Tata Passenger Electric Mobility Limited's total liability to you for damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence, or otherwise) exceed the amount paid by you, if any, for accessing this site.
Tata Passenger Electric Mobility Limited may from time to time monitor or review discussions, chats, postings, and other transmissions on this web site. However, Tata Passenger Electric Mobility Limited is under no obligation to do so and assumes no responsibility or liability arising from the content of any such transmissions or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, illegality or inaccuracy contained in any information transmitted to any such locations on this web site. You may not post or transmit any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Tata Passenger Electric Mobility Limited will fully cooperate with any law enforcement authorities or court order requesting or directing Tata Passenger Electric Mobility Limited to disclose the identity of anyone posting any such information or materials. Tata Passenger Electric Mobility Limited may also disclose such information if it has a good faith belief that such disclosure is reasonably necessary to protect the rights, property, or personal safety of Tata Passenger Electric Mobility Limited, its customers or the public.
Availability of Help
This website may provide a Help file or other instructions for the use of this site. However, you understand that Tata Passenger Electric Mobility Limited is under no obligation to provide any support for the use of the web site.
Applicable Law, Jurisdiction
No Legal Effect
If you have a question or complaint about this website, please contact us at: Tata Passenger Electric Mobility Limited
Tata Passenger Electric Mobility Limited 4th floor,
Ahura Centre, Mahakali Caves Rd, Shanti Nagar,
We reserve the right, without giving prior notice, to make changes and amendments in this legal notice in the future.